![]() ![]() Purchase, installation, configuration, trouble-shooting, patching, and upgrading of University-issued/owned software.Ĭonnecting to University wired / Wi-Fi networks Purchase, delivery, installation, set up, trouble-shooting, repair, replacement, loans or surplus of University-issued/owned computers or peripheral technology equipment (i.e., printers, scanners, copiers, classroom projectors and speakers, VOIP office phones, smart phones, or other end-user technology devices). The Technology Help Desk coordinates all requests for service by conducting an initial assessment of the problem or request, and either fulfills the request at the time the issue is reported, or assigns a technician to further investigate and resolve the problem.Īll University employees and students may contact the Technology Help Desk for assistance with:
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